How we work
EmNet offers two ways of working with us:
- Individual services — choose only what you need, such as an audit, a bot build, or reporting.
- AIS package — our full Audit, Implement, Sustain framework delivered end-to-end.
Either path gives you practical operations that are accountable, measurable, and resilient.
AIS
AIS is our full framework: Audit, Implement, Sustain. It starts with a hands-on review, then structured improvements and long-term stability.
Audit
Purpose: Experience your community as a member would, then map the systems behind it.
What we do
- Join the group to get a first-hand user experience — onboarding, rules, flow of conversation.
- Review all active bots, commands, and functions in place.
- Check how data is being captured, if at all (logs, Sheets, reporting hooks).
- Identify risks in the current bot stack — permissions, admin exposure, gaps in coverage.
- Assess security weak points and common failure points.
- Review any use of social growth platforms (airdrops, invite trackers) and educate owners on the risks they pose.
What you get
- A concise audit report outlining current setup.
- A list of existing tools and their functions.
- Risks flagged with explanations in plain English.
- Quick wins that can be implemented immediately with the current bot stack.
- Education on the pitfalls of artificial growth platforms.
Implement
Purpose: Deploy processes, automation, and playbooks that stabilise your community.
What we do
- Define clear roles, coverage schedules, and escalation paths.
- Configure or build bots: onboarding, quizzes, XP systems, spam filters, and on-chain checks.
- Establish baseline metrics: retention, response time, solved issues, contributor growth.
- Pilot in a smaller group if needed, then roll out.
- Train moderators on rules, tools, and incident handling.
- Launch with clear communication to the community.
What you get
- A working playbook and rota.
- Configured bots with documentation.
- Training materials and moderator runbooks.
- Baseline data for future reports.
Sustain
Purpose: Keep systems running smoothly and evolving with the community.
What we do
- Monitor channels and dashboards for risks and anomalies.
- Tune bot thresholds and rules as behaviour changes.
- Provide monthly reports with retention, solved issues, and engagement depth.
- Hold review sessions to agree changes and priorities.
- Run incident reviews and update playbooks after events.
- Introduce sustainable gamified features — e.g. a custom quiz function tailored to your company, automated for ongoing engagement.
- Suggest improvements to keep features fresh while avoiding hollow “growth hacks.”
What you get
- Ongoing stability and reduced incidents.
- Monthly reporting that separates signal from noise.
- Automated gamified features that engage without draining resources.
- A living system that adapts as your project and community grow.
Individual services
- Custom bot builds — built to order for your needs
- Bluesky analytics reports — send a username and timeframe for a clear engagement report
- Standard moderation — reliable coverage at a reasonable rate
Next step
Tell us what is not working in your channels. We will map the fastest fix.